Privacy & policy

Effective Date: [04/01/2024]


Introduction:

Drop Zone 3PL ("Company", "we", "us", or "our") is dedicated to providing fulfillment services for TikTok shop owners with integrity and transparency. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information through our operations and website [www.dropzone3pl.com], collectively called "Services."

Your privacy is paramount to us. Thus, we commit to protecting your personal and business information by adhering to this policy, which complies with the Illinois Biometric Information Privacy Act (BIPA), the General Data Protection Regulation (GDPR) for our European customers, and other relevant data protection laws.


Information We Collect:

To effectively provide our Services, we collect the following types of information:

1.Personal Identification Information:

Including but not limited to name, email address, physical address, telephone number, date of birth, and proof of identification.


2. Business Information:

Such as business name, address, tax information, and any other data related to your commercial operations.


3. Financial Data:

Payment information required for processing monthly service fees and other charges related to our Services.

4. Order and Inventory Data:

Details about the products ordered, inventory levels, and any returns or exchanges processed through our system.


5. Usage Data:

Information on how you interact with our website/software, including IP addresses, browser types, log files, and other diagnostic data.

How We Use Your Information:

We use the information collected for various purposes:


● To facilitate our fulfillment services, including inventory management, order syncing with TikTok shops, and shipping.


● To process payments, manage subscriptions, and handle financial transactions securely.


● To process payments, manage subscriptions, and handle financial transactions securely.


● To offer customer support, communicate important updates, and respond to inquiries.


● To improve and personalize our Services based on user feedback and usage patterns.


● To comply with legal obligations and regulatory requirements.


Sharing Your Information:

We may share your information as follows:


● With TikTok, for the seamless integration of your shop and synchronization of orders.


● With third-party service providers who assist in various aspects of our operations, including payment processing, logistics, and customer support. These providers are contractually obligated to protect your information and only use it for the purposes we specify.


● With legal and regulatory authorities, as required by law, or in response to legal requests.


International Transfers of Information

Given the global nature of our Services, your information may be transferred to, stored, and processed in countries other than your own. We take all reasonable measures to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.


Your Data Protection Rights:

● Access: You can request access to the personal data we hold about you.


● Correction: You have the right to have any incomplete or inaccurate information we hold about you corrected.


● Deletion: Under certain conditions, you can request the deletion of your personal data.


● Objection: You may object to the processing of your personal data in certain circumstances.


● Restriction: You have the right to request that we restrict the processing of your personal data.


● Portability: You may request the transfer of your personal data to another organization, or directly to you, under certain conditions.


To exercise any of these rights, please contact us using the contact details provided below.


Children's Privacy:

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without appropriate parental consent. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.


Changes to This Privacy Policy:

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We encourage you to review this policy periodically for any changes. The "Effective Date" at the top of this policy indicates when it was last updated.


Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:


Email: [info@dropzone3pl.com]


Your privacy concerns are important to us, and we are committed to addressing them promptly and transparently.